How can we help?

Subscriptions are managed by the store you purchased through, not inside the app. On iPhone: Settings → your name → Subscriptions → Nutri Logic AI → Cancel. On Android: Play Store → profile icon → Payments & subscriptions → Subscriptions → Nutri Logic AI → Cancel. You keep Premium until the end of the paid period.

First check permissions. iPhone: Settings → Privacy & Security → Health → Nutri Logic AI → allow Steps, Active Energy, and Exercise Minutes. Android: make sure the Health Connect app is installed, then open it → App permissions → Nutri Logic AI → allow the requested data. Then tap Sync in the app's Fitness tab. Also confirm your phone or watch has recorded activity today — if Health/Health Connect shows no steps, there's nothing to sync yet.

After a scan, use the description box before adding to your log — tell the AI portion sizes or ingredients the camera couldn't see, and it recalculates. Clear, well-lit photos taken from above work best. You can also edit any logged item manually.

Your onboarding answers (age, sex, weight, height, goal, activity) are used to calculate your BMR and TDEE, then adjusted for your goal. On days you sync activity, bonus calories are added: half of your extra active burn, plus a bonus per 1,000 steps over 10,000. You can update your profile anytime in Settings and the plan recalculates.

Yes. Manual food logging, AI-generated personal plan, 7-day history, hydration tracking, and activity sync are free. Premium unlocks the AI camera scanner, the unlimited AI coach, daily meal analysis, and the saved meals library.

Email support@nutrilogicai.com from the address on your account and request deletion. Your account and synced data are removed from our systems. See the privacy policy for details on what we store.

Open the paywall and tap "Restore purchases" — this re-checks your subscription with the store. If it still doesn't unlock, email us with your store receipt and we'll sort it.